Who we are.

This website is operated by Roberto's Stump Grinding and Outdoor Services LLC, a stump grinding, sod, mulch, and debris-removal company based in Johns Creek, Georgia. When this policy says “we,” “us,” or “our,” it means Roberto's Stump Grinding and Outdoor Services LLC.

What information we collect.

We collect only what you give us directly:

• Name, so we know who we are talking to.
• Phone number , so we can call or text you back with a quote or service update.
• Email address , if you provide one through a form, we may use it to follow up on your inquiry.
• Photos, photos of stumps you upload through our quote form. We use these to assess the job and provide an accurate price.
• City, so we can confirm your location is within our service area.
• Messages , anything you type into a contact or quote form on this site.

We do not collect payment card information through this website. Payment is handled on-site at the time of service.

How we use your information.

• To provide you with a quote for our services.
• To schedule and perform the work you request.
• To follow up after a job is complete (e.g., requesting a review or confirming satisfaction).
• To respond to questions or messages you send us through this website.

We do not use your information for advertising, marketing emails, or newsletters unless you explicitly opt in.

Who we share your information with.

We do not sell your information. We do not share it with marketing companies, data brokers, or any third party for their own purposes. Your information stays with us and is used only to provide you with stump grinding services.

We may use third-party tools (like our website host or form provider) that process data on our behalf. These tools are used solely to operate this website and deliver our services.

How long we keep your information.

We retain your contact information and job details for the duration of our business relationship and for a reasonable period afterward (typically for accounting and warranty purposes). If you would like us to delete your information sooner, just ask, see “Your rights” below.

Cookies and tracking.

This website may use basic analytics (such as page views and referral sources) to understand how visitors use the site. We do not use tracking cookies for advertising purposes. We do not run retargeting ads based on your visit to this site.

Your rights.

You can ask us to:

• Tell you what information we have about you.
• Correct any information that is wrong.
• Delete your information from our records.

To make any of these requests, call us at (770) 309-1050 or send a message through our contact page. We will respond within 30 days.

Children's privacy.

This website is not directed at children under 13. We do not knowingly collect information from children.

Changes to this policy.

If we update this policy, we will post the revised version here with a new “last updated” date. We will not reduce your rights under this policy without your consent.

Contact.

Questions about this policy? Call us at (770) 309-1050.